Friday, December 26, 2008
Corporate Stupidity: Bally's Closes Utah Gyms On December 10th, But Lauren Richards Gets A Renewal Notice Instead Of A Refund Two Weeks Later
The right hand does not know what the left hand is doing in half of America's corporations. Corporate stupidity and insensitivity are at an all time high. No wonder America's Big Three automakers are on the ropes - and quite frankly, they deserve to die. NO BAILOUT! They make want they want rather than what we need.
On December 10th, 2008, Bally's Total Fitness closed its two Utah gyms in Midvale and Sugar House, citing lack of sufficient profitability. The company's debts are twice its assets; they've filed for Chapter 11 protection once again. The closure was almost without any prior notice. Some clients were given just hours notice to remove their personal effects stored at the facilities.
One of their former clients is a Utah lady named Lauren Richards. Because her membership wasn't to expire until February 2009, she's been fighting for a refund of the unexpired portion. No soap.
However, according to Paul Rolly's latest Salt Lake Tribune column, Richards received a membership renewal invitation from Bally's two weeks later, inviting her to "renew today to continue to take advantage of the latest brand-name equipment and an amazing variety of the best group exercise classes. Remember, the longer you renew your membership, the more you can save!"
Really? A membership renewal? She's in Utah, for heaven's sake. How is she supposed to take advantage of it - fly to Denver where the nearest Bally's gym is now located? How utterly stupid and incompetent can these corporations get?
And it's not just national corporations. The same Rolly column also chronicled the experience of a woman who recently visited the just-opened Iggy's Sports Grill in Centerville, Utah. She did not bring an I.D. with her, so when she ordered a cocktail, she was refused service because she could not produce an I.D. to prove her age.
The lady is 60 years old. How can a 60-year-old woman possibly look underage???
Corporations are so stupid and gutless. An MBA should be held in lower esteem than a child molester.